Ads in our game are provided by external partners.

Unfortunately, it's not possible for us to review every ad before it appears in the game, so we work closely with our advertisers to ensure that the ads they show work properly.

In rare cases, an ad that is poorly formatted and fails to display correctly may slip through 😔

We know how frustrating this can be, so we really appreciate it when players provide us with any information about 'broken' ads, so we can ask our partners to remove them and improve the experience for all players.

If you experience any broken ad issues, please report them to our customer care team using the "Contact us" option below.