How do I know my ID?

You can see your ID here:In the top left corner of the loading screen: In the game settings (the gear button):

Can I restart the game?

To start the game from the beginning, contact our support team via in-game chat (tap the gear icon in the top left corner of the game screen...

My progress is lost / game started over

You can restore your game progress if the game was connected to your Google Play, Game Center or Amazon account. Choose your account when yo...

Save your progress with Google Play

You can save your progress by connecting your Google Play account to the game.You will be asked to sign in when you start the game. If you s...

Save your progress with Game Center

The game will automatically connect to your Game Center account, but it is best to ensure that your Game Center account is enabled on an iOS...

How do I transfer my progress from another device?

 You can restore your game progress if the game was connected to your Google Play, Game Center or Amazon account. Choose your account w...

Failed to sign in to my account

Google Play:Check that your account is authorised on the device and that the email and password are correct. Add an account if necessary: Se...

How to change my Google Play account?

The game can only recognise accounts that are activated on the device, so you must first add an account in the device settings.Go to Se...

How to play on multiple devices?

You can play on multiple devices by linking your game to your Google, Apple, or Amazon account. You are asked to sign in when you start the ...

How to stop my progress syncing across devices?

You can keep your game progress separate by using different Google Accounts.Follow these steps:1. Create a new Google account (or use any ot...