Encountering difficulties with your internet connection? Rest assured, we have some guidance to address the issue:

1. Try closing other background apps to free up operative memory;

2. Give your device a fresh start by rebooting it. This basic step can often resolve connection issues;

3. If rebooting doesn't do the trick, try switching between Wi-Fi and mobile data:

• Navigate to your Settings and find either Network & Internet or Connections, the phrasing may vary based on your device;
• Toggle off Wi-Fi and turn on mobile data or vice versa to observe any changes.

If you're still facing difficulties, don't hesitate to reach out to our Support team for assistance.