⚙️🔧Settings and Troubleshooting
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🆔What is my Game ID? Where can I find it?
Game ID is a set of numbers and letters associated with your game state on a specific device. Sometimes we need it to take a closer look at ...
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📲How do I play on different devices?
Your progress should be saved automatically with Google Play. However, if you encounter troubles with transferring your p...
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💾Will my progress be saved when I reinstall the game?
After reinstalling the game, progress is saved. However, due to technical problems, progress may sometimes disappear. To avoid this, we advi...
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🔩My game freezes/crashes/doesn't open!
If your game frequently freezes or crashes, do the following: Make sure you downloaded the latest version of the game from the Play Sto...
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⬇️Why do I need to update the game?
With every update, we make changes and we add something to the game. That's why it's important to update the game as it's the only way to ge...
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🆕How do I start my game from the beginning?
Please note that this action is technically irreversible. All your game progress will be gone without the possibility of restoring it. If yo...
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📸How do I take a screenshot?
It's easy to take a screenshot:1) Press and hold the Sleep/Wake button. 2) Then press the Home button and release the Sleep/Wake button.3) I...
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Internet connection problems
Encountering difficulties with your internet connection? Rest assured, we have some guidance to address the issue:1. Try closing other backg...
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Why does the device get hot?
It's normal for devices to get warm while playing games. However, we can give you some tips on how to reduce the heating: - if you have any ...
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I can't update my game!
If you don't see the update in the store, then the update will come a little bit later for your region. Please try to update the game later....
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Can I use PC emulators?
Running a mobile game on a PC can affect overall game performance, cause bugs or glitches we are unable to fix.To avoid technical issues, we...
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🎞️I'm having trouble loading ads!
All ads and videos in the game are provided by 3rd-party companies. On rare occasions, an ad that is poorly formatted may freeze or cause ga...
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