Deletion of Personal Data
📝 Privacy and Personal Data
How to contact support?
💌 How to contact support?
I can’t update my game
🛠 Troubleshooting
When can I send the collection again?
🗳 Collections
What do rangers do? Why do I need them?
📍Locations & Map
Join the community
💫 Join the community
What is my game ID and where can I find it?
How to change the game language?
How to disable sound effects?
More
How do I get in and out of the house?
How do I move between rooms in the house?
Where to find collections and what are they for?
Why some of the items from Cardboard boxes are not collectibles?
Why did I receive coins for a collection item when I opened the box?
Where to get crystals?
Where to get energy?
Where to get coins?
How do I move to another location?
I don't understand the quest.
I didn’t get my purchase
My game frequently freezes/crashes
I updated the game, but whenever I try to open it, it asks me to update again
Privacy Notice and User Agreement
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