Hi, how can we help you?

What is my game ID and where can I find it?

How to change the game language?

How to disable sound effects?

How do I get in and out of the house?

How do I move between rooms in the house?

Where to find collections and what are they for?

Why some of the items from Cardboard boxes are not collectibles?

Why did I receive coins for a collection item when I opened the box?

Where to get rubies?

Where to get energy?

Where to get coins?

How do I move to another location?

I don't understand the quest.

What do rangers do? Why do I need them?

Why are payments unavailable?

My game frequently freezes/crashes

I can’t update my game

I updated the game, but whenever I try to open it, it asks me to update again

Deletion of Personal Data

Privacy Notice and User Agreement

How to contact support?

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