Sometimes it takes up to 24 hours for a purchase to arrive. Please make sure that your Internet connection is stable. Try restarting the game a couple of times and rebooting your device.
If that didn’t help, please, send us a message with the receipt of the payment, and we’ll sort it out!
Here is where you can find your payment receipt:
- Open iTunes.
- If you’re not signed in, sign in with your Apple ID.
- From the menu bar at the top of your computer screen or at the top of the iTunes window, choose Account > View My Account.
- On the Account Information page scroll down to Purchase History. To the right of Most Recent Purchase, tap See All. It might take a moment for your Purchase History to appear.
- To see the details of a purchase, tap the arrow to the left of the order date. Your most recent purchases are first.
You must have also received an email with each receipt.
