If your game crashes or freezes frequently, please try the following troubleshooting steps:

Android/Amazon
1. Make sure you downloaded the latest version of the game from the Play Store/Amazon Appstore. If you download the game from any other site, we cannot ensure game stability and high performance. 
2. Try to force stop all unnecessary applications while playing the game. 
3. Try to clear game's cache on your device:
  • Open Settings >> Apps >> Zombie Castaways >> And tap the Clear CACHE button (do not confuse with Clear DATA - please do not tap that). 
If the game asks you to send a crash report, please do, it will help us a lot in fixing the problem!

iOS
1. Make sure you downloaded the latest version of the game from the App Store. If you’re using a jailbroken device, we cannot ensure game stability and high performance. 
2. Try to play with other applications closed.To do it, you need to double-tap your home button and swipe all other applications apart from Zombie Castaways.
3. Check your device’s storage capacity:
  • Open Settings >> About to check available capacity.  Free up space by removing unused Apps, pictures and videos.
If the game asks you to send a crash report, please do, it will help us a lot in fixing the problem!