Sometimes it takes up to 24 hours for a purchase to arrive. Please make sure that your Internet connection is stable. Try restarting the game a couple of times and rebooting your device.
If that didn’t help, please, send us a message with the receipt of the payment, and we’ll sort it out!
Here is where you can find your payment receipt:
- You are supposed to get an email with each of your receipts. If you can't find it:
- Go to Amazon.com.
- If you are not logged in, sign in with your Amazon ID.
- Tap "Your Orders" in the "Accounts & Lists" menu.
- To see the details of an order, tap "Order Details" below the corresponding order number.