What is my game ID?

Game ID is a set of numbers and letters associated with your game state on a specific device. Sometimes we need to know it to take a closer ...

Where can I get Quartz?

You can find Quartz deposits on the islands.You can also get Quartz by exchanging the Sign Collection.The Big Liberty Statues on the Lillipu...

My zombucks, coins or items have disappeared

Zombucks, coins, and other items never disappear in the game. Most likely, you have bought an expansion on the Big Land or some useful items...

I lost my game. Now what?

If you were logged in with Facebook before, then your game state is backed up and saved on the cloud. Start the game without signing in with...

An object/building is missing from my island

You must have moved it to Storage. Please open the last tab of the Storage. Note: you can place objects from Storage only on Big Land or Lov...

Items are missing from my Storage

Please don't worry: nothing could have vanished. Most probably you have used the missing item to produce some other resource. You could also...

Something is blocking my way! I can’t get past clouds!

Not to worry. Changing Mode might do the trick. Please, tap the blue box at the bottom right side of the screen. This will make th...

What is Neverllion decoration? How do I unlock Neverllion achievement?

Neverllion is a special decoration you get once you reach 2 billion coins (which is 2,000 million coins). After you get that trophy, the gam...

I updated the game, but whenever I try to open it, it asks me to update again

If you are caught in an update loop, please try to do the following:Turn wi-fi and mobile internet off on your device;Open the game and play...

How can I change my username?

Changing your name in the game is easy. Tap the T-shirt icon in the upper left corner. You'll find your current name above your character. T...

I accidentally spent my Zombucks (brains, resourses, skipping tasks)

There are some purchases that cannot be reversed since the items you buy are used immediately after the purchase (e.g. brains, resources req...

I am blocked at the Giant's Island

It looks like you've got into the Giant's trap! Don't worry, we'll help you out!:) Just cut a little white marble stone hidden in dandelions...

Pipes System

To assemble the pipes system of the island, you need to connect all the pipes to pumps (the elements you can't move). You can turn the pipes...

Pipes on the Ancient Pyramid Island

To assemble the pipes in the Ancient Pyramid, clear the upper part of the island from clouds: you'll find some necessary elements there. You...

How can I collect more Sign Sets?

Our Z.Chief recommends you use our treasure hunters to collect sign sets and exchange them for quartz. There is a little trick: treasure hun...

I don't get an item from chests/towers

The dropout of prizes depends on your luck, and the gifts fall out randomly. However, our zombie devs will pay attention to the percentage o...

Why can’t I get more permanent locations?

There are only two permanent locations and a couple of temporary islands available in the game simultaneously. If you want to open new islan...