What is my game ID? Where can I find it?

Game ID is a set of numbers and letters associated with your game state on a specific device. Sometimes we need to know it to take a closer ...

Why do I need Facebook ID and where can I find it?

Our zombie devs strongly encourage you to connect your game to your Facebook account. This is the only sure way to save your game progress. ...

I lost my game/ I am back at level 1

If you were logged in with Facebook before, then your game state is backed up and saved on the cloud. Start the game without signing in with...

To ensure your progress is saved

Our zombie wizards recommend you connect your game to your Facebook account to save your game progress. Also, check out your internet connec...

How to connect my game to Facebook

If you have connected your game to Facebook, you can easily restore progress. Please, open the game settings (the tab with the gear in the u...

How to start a new game?

If you want to reset your progress and start from level 1 again, please follow these steps:1. While in game, log out from your Facebook acco...

I don't remember my old ID

Please don't worry! Tell us the date you played the game with your old ID last time. What level were you at? Did you write to us before (ema...