Hi, how can we help you?

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When is the next update?

Why should I update the game?

Where can I get more energy?

How can I add neighbors? Can I play with friends?

When will the clothing shop open?

Where can I make Energy? What are the Cauldron and Furnace for?

How can I make food for my animals and birds?

Why do my animals keep disappearing?

Home Station expansion: I completed contracts, but the new zone won't open

Where to get cotton, sugar cane, pumpkin, tomatoes and watermelons?

Where can I get water?

How does the Merchant Ship work?

Where can I get & exchange collections? What for?

I don't understand the quest!

What are expedition lands?

Why the land is covered in fog? How to clear the fog?

What is a timer for a land? Will the location be closed forever?

Welcome to Gabriela's Park!

Prestige Points

What reward will I get for collecting Prestige Points?

Welcome to Trade Company!

What are Blueprints? How to obtain them?

What are Trade Company’s Bills? How to obtain them?

What are pets and how to get them?

How to get a pet?

What does a collar do? Where can I get it?

How to take a screenshot?

How can I turn the notifications off / on?

How can I change the language of the game?

I didn’t get my purchase

I didn't get my purchase AMAZON

Where can I find my payment receipts?

Can I play from two devices with the same OS?

Can I play from two devices with different OS?

Save your Farm with Google Play Games!

An object / building / emeralds / coins are gone

Emeralds confirmation message

I hired workers with emeralds but I still can't start the production in my factory! Where did the workers go?

Deletion of Personal Data

Privacy Policy and User Agreement

I can't update my game!

How to delete Google Play Updates?

Not enough memory (disk space)