All videos in the game are provided by our advertising companies, their performance depends on: advertising network, game device, device cache, the amount of free RAM and your region.
Please try the following steps:
- switch between Wi-Fi and mobile data;
- disable any ad-blocking apps (for example, Adblock);
- close the apps running in the background;
- reset the advertising ID of your device.
If these steps didn't help, please contact us :)