Attention!
At the moment, purchases through Microsoft Store may not be processed correctly due to the technical issues. We are very sorry for the inconvenience and are doing everything possible on our side to resolve this problem as soon as possible.

For now, please avoid making purchases until the issue is fixed.
If you have already made a purchase that did not arrive:

• Please contact Microsoft Store Support directly to request a refund. You can do that by opening the link https://support.microsoft.com/en-us and scrolling down to the button "Contact us". Or you can request a refund from the page account.microsoft.com/billing/orders

• If you didn’t get a refund from Microsoft, reach out to us through the in-game Support (Gear button → Help), and we will do our best to assist you.

Thank you for your patience, understanding, and support!