Sometimes it takes up to 24 hours for a purchase to arrive. Please make sure that your Internet connection is stable. Try restarting the game a couple of times and rebooting your device.
If that didn’t help, please send us a screenshot of the payment receipt, and we’ll sort it out!
Here is where you can find your payment receipt:
You are supposed to get an email with each of your receipts. If you can't find it:
1) Go to Amazon.com.
2) If you are not logged in, sign in with your Amazon ID.
3) Click on Your Orders in the Accounts & Lists menu.
4) To see the details of an order, click on Order Details below the corresponding order number.
2) If you are not logged in, sign in with your Amazon ID.
3) Click on Your Orders in the Accounts & Lists menu.
4) To see the details of an order, click on Order Details below the corresponding order number.
