⚙️ Troubleshooting
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I can't update my game!
If you don't see the update in the store, then the update will come a little bit later for your region. Please try to update the game later....
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How to delete Google Play Updates?
To be able to delete Google Play updates, please do the following:Tap Settings > Apps;Ensure it says All Apps at the top. If not, Tap the...
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Not enough memory (disk space)
Klondike Adventures requires about 1 GB of free space for an update.If you do not have enough storage space, please do the following:- delet...
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My game frequently freezes / crashes
If your game crashes or freezes frequently, please try the following steps:Clear game's cache on your device: Open Settings >> Apps &g...
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I have problems with ads
All videos in the game are provided by our advertising companies, their performance depends on: advertising network, game device, device cac...
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How to reset advertising ID?
To reset advertising ID, please do the following:- open Settings on your device;- scroll down and tap on Google;- locate and tap on the Ads ...
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How to reset advertising ID (Huawei) ?
To reset advertising ID, please do the following:- open Settings on your device- scroll down and tap on Privacy - locate and tap on the Ads...
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System Requirements
Android 6.0 or later.At least 2 GB of RAM.At least 1 GB of free space on the device.In order to check what Android version is installed on y...
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Can I use PC emulators?
Running a mobile game on a PC can affect overall game performance, cause bugs or glitches we are unable to fix.To avoid technical issues, we...
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Why does the device get hot?
It's normal for devices to get warm while playing games. However, we can give you some tips on how to reduce the heating: - if you have any ...
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I can't update my game! AMAZON
If you don't see the update in the store, it means the update is coming a little later for your region. Please try to update the game again ...
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I can't update my game! HUAWEI
If you don't see the update in the store, it means the update is coming a little later for your region. Please try to update the game again ...
Sections
- Temporary event
- 📅 Update: what's new?
- ❓ Most popular questions
- ⛳️ For Beginners
- 🏡 Home Station: Buildings, Items, Animals
- 🧩 Gameplay questions
- ⛰ Expeditions
- 🌳 Gabriela's Park
- 🎟 Trade Company
- 🐶My pet
- 📒 General
- 💳 Billing
- 💾 My account, progress & IDs
- 🔎 Missing
- 📝 Privacy and Personal Data
- ⚙️ Troubleshooting