Some of my emeralds / coins are gone

Emeralds, coins, and other items are kept in the personal database of our valiant Sheriff under his constant supervision. Thus, they never d...

Emeralds confirmation message

In the Klondike Book we found an important rule. This rule was followed by all Klondike businessmen. We decided to tell you about it, as it ...

An object / building is missing from my location

Please, contact us and give us the time and the date when you noticed some of your items disappeared, so that our Sheriff can investigate th...

Items are missing from my Storage

Please, don't worry: nothing could have vanished. The Inuit keep all things in order and treasure all your items; everything may come in han...

I hired workers with emeralds but I still can't start the production in my factory! Where did the workers go?

Our workers are very responsible and can never disappear without a trace! Depending on how many workers you lack for a particular production...

My workers are missing! I have more than enough, but I still can't produce anything and the game tells me to hire.

Even if you have many workers in total, you may still not have enough workers available for a certain production. This can happen if all or ...