I have no coal, clay, quartz, stones, ice, and other resources

Buy the Research Facility for coins in the shop (available from lvl 10). There you can create iron ore, coal, ice, clay, quartz, stones, tre...

Where can I get quartz?

Quartz deposits can be found in expedition lands (all lands except the one where your farm is), and can also be created in the Research Faci...

Why do my animals keep disappearing?

Animals in our game are very devoted to their master, so they never run away. You might have noticed the golden statues on the location...

Where can I make Energy? What are the Cauldron and Furnace for?

Energy Snacks that you find in expedition treasures (plum, chanterelle, apple and honey) can be used to produce energy in the Furnace at Hom...

How can I get energy from golden statues? How can I use sweets?

Golden statues of geese and chicken give you sweets; from statues of cows and sheep you get chocolate; a golden statue of a pig gives you de...

How do I know what object I am cutting out?

It's easy: just tap and hold an object you want to cut out. You will see:1) The name of the object.2) How much energy it requires to cut.3) ...

I don’t know where to find or create an item. What should I do?

If a quest requires you to create, find, give away or sell an item, and you have no idea where to find it, just tap on Show or ? b...

I don't understand the quest!

Silent Shadow usually leaves different hints. There's a question mark next to tasks in the quests. Tap it and you will see a hint. She can a...

How can I make food for my animals and birds?

You can make feeders for your chickens and hay for cows in the Barn.  Once they are ready, they go to your Shop.Open the Animals tab, t...

What do I do once my poultry yard is full?

Your Poultry yard is full because your chicken filled up all free space with eggs.So just tap the poultry yard to collect them :)  

How can I earn more coins?

Rich and famous people from "Klondike financier" magazine advise you the following: - Complete orders from the Order Board, - Make Gold Bars...

Where can I get Dynamite?

Dynamite is a very destructive and dangerous thing, so it's delivered in small batches via secret channels. You can get it: - as a rewa...

What is the Order Board? Where can I get coins, XP, tools?

There is an Order Board at your Home Station next to the sled. If you tap it, you'll see orders from Klondike characters. Complete orders to...

What do workers do and how many do I need? How do I know if I have enough?

You need workers to help you in your factories (Dairy, Pottery, etc.). Without them, you will not be able to craft any items. The more facto...

Why doesn't energy refill all the time?

Every 1.5 minutes you get 1 point of energy, provided you have fewer than 60 points (it is the maximum number of energy points for level 32)...

How can I change my username?

It takes some seconds to change your nickname in the game! Go to the Settings and choose the "pen" icon.Note that only Latin letters and Ara...

Why do I see a "purchase coins" popup screen while planting crops?

Two variants are possible here: either you run out of coins in the process of planting and get this popup to continue planting, or you accid...

Why can't I tap my Research Facility?

Just cut down the material you've created in your Research Facility (tap the blue balloon with the energy sign). After that you'll be able t...

What are broad-leaved trees? Where can I find them?

You can find them in various locations or make them in the Research Facility (available from level 10).  

Where can I find the Trader?

You can meet the Trader in almost every location, but sometimes you'll have to try hard to find him (this guy doesn't like busy places, he's...