If your game frequently freezes or crashes, do the following:
- Make sure you downloaded the latest version of the game from the Play Store (or AppGallery, Mi Market, Amazon Appstore, Galaxy Store). If you download the game from any other site, we cannot ensure game stability and high performance;
- Make sure your Internet connection is stable and try using a different type of network (Wi-Fi or mobile Internet);
- Make sure you downloaded the latest version of the game from the Play Store (or AppGallery, Mi Market, Amazon Appstore, Galaxy Store). If you download the game from any other site, we cannot ensure game stability and high performance;
- Make sure your Internet connection is stable and try using a different type of network (Wi-Fi or mobile Internet);
- Make sure your device has enough free space (>1GB);
- Force stop all unnecessary applications before launching the game;
- Try clearing the game's cache on your device: Open Settings >> Apps >> Mahjong Treasure Quest. Tap the Clear CACHE button (do not confuse it with Clear DATA - please do not tap that);
- Force stop all unnecessary applications before launching the game;
- Try clearing the game's cache on your device: Open Settings >> Apps >> Mahjong Treasure Quest. Tap the Clear CACHE button (do not confuse it with Clear DATA - please do not tap that);
- Try reinstalling the game.
If that doesn't help, feel free to send us a message! And please provide us with as many details as you can.