Troubleshooting
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🙀I lost my game!/ I'm back at level 1!
If you connected your game to your Facebook account in the game settings before you lost your progress, then it should be saved in Facebook ...
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🔩My game freezes/crashes/etc.!
If your game frequently freezes or crashes, do the following:- Make sure you downloaded the latest version of the game from the Play Store (...
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🎞️I'm having trouble loading ads!
All ads and videos in the game are provided by 3rd-party companies that rely heavily on the game's cache. If it is full, that may cause erro...
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📜System Requirements
Android 5 or later (beta-versions are NOT supported).At least 2 GB of RAM.At least 300 MB of free space on the device.Access to Google play ...
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📜System Requirements
iOS 11.0 or laterAt least 1 GB of RAMAt least 300 MB of free space on the deviceAccess to App Store servicesJailbroken devices are not suppo...
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🌐What does the message "One-time internet connection required" mean?
It means that the game doesn't recognize your internet connection for some reason. The first thing you should do is make sure your internet ...
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🔩My game freezes/crashes/etc.!
If your game frequently freezes or crashes, do the following:- Make sure you downloaded the latest version of the game from the App Store. I...
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⬇️I can't update the game!
Please make sure you have enough free space on your device and try reinstalling the game. To make sure your game progress won't be lost, con...
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I've lost the option to watch ads for bonuses!
You may have already noticed that the number of ads you can watch for bonuses has recently decreased.One of the important reasons why we red...
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Choosing Between Server and Device Progress
This option helps you keep your progress safe, whether you play on one device or more. Here’s how it works:When you see the window with the ...
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